Privacy Policy
Softbell Software Development Services ("Softbell SDS", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website softbellsds.com, including when you use our contact form or follow links to our products and applications.
1. Information We Collect
When you use our website, we may collect the following information:
- Information you provide directly: Your name, email address, selected project type, and message submitted through our contact form.
- Operational information: Our hosting and infrastructure providers may process technical information such as IP address, browser type, device information, and request logs to deliver and secure the site. We do not currently use a separate analytics service in the website code.
- Security and spam prevention: When hCaptcha is enabled, hCaptcha may collect information such as device and usage data to verify that a contact-form submission is not automated.
- External links: If you follow links to social media, product websites, app stores, or other third-party sites, those services may collect information according to their own policies.
2. How We Use Your Information
We use the information we collect for purposes including:
- Responding to your inquiries or messages.
- Providing information about our services and products.
- Sending a confirmation email and responding to your inquiry.
- Protecting the contact form and website from spam and abuse.
- Operating, maintaining, and improving the website.
3. Third-Party Services
We may share limited data with trusted third-party providers that help us operate our website:
- Email delivery: Contact form submissions are sent through Gmail SMTP to our business inbox. A confirmation containing the submitted details is also sent to the email address you provide.
- hCaptcha: Used only when configured to protect our contact form against spam and automated abuse. See hCaptcha’s own privacy policy for details about its processing.
- Hosting services (e.g., Vercel): To deliver and manage our website.
These third parties only process your data to the extent necessary to provide their services.
4. Data Retention
- We keep contact form submissions only as long as necessary to respond to your inquiry or maintain business correspondence.
- Technical logs handled by hosting and infrastructure providers may be retained for security and operational purposes according to their policies.
5. Security
We implement reasonable technical and organizational measures to protect your personal information. However, please note that no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct the personal information we hold about you.
- Request deletion of your personal data.
- Object to or restrict certain types of data processing.
To exercise these rights, please contact us (see Section 8).
7. Children’s Privacy
Our website and services are not directed to individuals under 13. We do not knowingly collect personal information from children.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, you can contact us:
- 📧 Email: contact@softbellsds.com
- 📍 Address: Dulag, Leyte, Philippines 6505
- 📱 Phone: +63 952 463 3338
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."